Locating the room was an adventure in itself. This is an unnecessary upsell and a deterrent. It was apparent that rooms were available, but not until we paid the $30.00.

If a room is available, we’re normally allowed to check in. We have stayed at fine hotels all over the world, and have never had to pay for early check in. Then we were presented with and option – if we paid $30.00 a room would be available. We were told that there were no rooms available yet, and advised to leave our luggage at the bell desk. This is normal procedure at hotels, but often there are rooms available and guests are allowed to check in early. It was 1:30pm and check-in time is 3:00pm. When we made it to the check-in desk, and presented our reservation confirmation we were greeted warmly and processed fairly quickly. There is no clear walkway from that area to the entrance so we had to maneuver our way through traffic, over uneven surfaces to enter the resort. That area is also the designated drop off/pickup point for Uber and Lyft drivers. There is no covered shelter to protect from the elements. So if it had been raining or triple-digit temperatures (as is often the case during summer months) we would have been very uncomfortable after being dropped off, and waiting to be picked up. That is definitely an inconvenience in inclement weather. There was no one in that area to assist with luggage. We took a shuttle from the airport and upon arrival found that the hotel drop-off area was uncovered and a distance from the front entrance. So we wanted to find out what the experience would be like as hotel guests. We’ve watched Caesars grow through the years, becoming one of the largest resorts on the Strip. We have also been regular visitors to their Qua Roman Baths and Spa and regular shoppers at the Forum Shops.

Our first was “The War” in 1989, between Sugar Ray Leonard and Thomas Hearns. We had frequented the property for many years when it hosted major boxing matches. So in January we stayed at Caesars for the first time. As frequent visitors to Las Vegas for the past 25 years, we have stayed at more than 15 properties – on and off of the Strip – ranging from the Flamingo to the Mandarin Oriental.

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